Delivery & Returns

FREE Local Delivery within a 15 Mile Radius of our Store at FY5 1DX.

This applies to everything we sell on our site over £30, other than side by side fridge freezers and some small appliances. If it gives you the option for FREE Delivery within 15 miles at checkout then it is available on that item.

We will deliver your items and put them in a room of your choice (ground floor only) if upstairs then please inform us.

American Style Fridge Freezers

We do not offer free delivery on these our charge is £45.00. It is up to yourself to make sure the item will fit through doorways and there is suitable access to where you want it put. If the appliance does not fit there will still be a charge of £45.00 so please take special care on sizes and access. We do not deliver these items upstairs. 

Disposal of Old Appliance & Packaging

Within 15 Mile Radius Only. We will also take your old appliance away for you at no extra charge providing it is easily accessible and fully disconnected, this is excluding Refrigeration where there is a small £19.00 fee for recycling. We will also unpack and take away the packaging for you if you wish.

Installation

Within 15 Mile Radius Only. If you select at checkout installation then we will install your new item, Excludes Gas. If appliance is going upstairs or akward access in any way then please inform us as this could affect your delivery.

Areas outside the 15 Mile Radius, UK Mainland

We do deliver alot of our products anywhere outside the 10 mile radius, such as Vacuum Cleaners, Microwaves, some small appliances and most televisions. At checkout you will have the option to select UK Mainland where there is a £10.00 insured delivery charge. These deliveries in most cases will be delivered only by a reputable courier company. So just delivered to your door, no other services are available with this option.

When will I get it ?

We aim to delivery your item as quickly as possible as we carry a lot of what is on our site in our offsite warehouse. If however the item is not in our stock then we get large deliveries from our main warehouse three times a week so we will get it quickly. You will be contacted with the exact time when we receive your order through. You can add in at checkout your preferred delivery date. You can always give us a call for an exact timescale for delivery.

For any other details then please call us on 01253 855616 or email us at 5star.euronics@gmail.com . We are here to help.

Delivery and Returns

Fivestar Services - Euronics deliver to selected UK locations within a 15 mile radius of FY5 1DX, Blackpool. Where a customer resides outside of this postcode radius we recommend contacting the store on 01253 855 616 or 5star.euronics@gmail.com to discuss the delivery options. Prices for all goods do not include delivery unless otherwise stated. All prices quoted include UK VAT at 20% where applicable. We reserve the right to refuse orders. Any return carriage charges will be at the customers cost in the first instance. On inspection, should a product be found to be faulty, then the return carriage costs will be reimbursed. We will gladly exchange products for "non-fault" reasons, but you will be liable for all subsequent carriage charges. All payments must be in UK Sterling.

Delivery Timescales

Fivestar Services - Euronics will deliver all purchased goods within a window of 2 days. Fivestar Services - Euronics will contact all customers immediately after a sale has been made to confirm the delivery details.