Appliance Delivery and Installation
Please read below for full information on different appliances and terms.
To Deliver an appliance upstairs is an additional £10 ( eg. more than four steps ) or Delivery to an akward space, two men required.
We can and will deliver upstairs, however please point this out to us at time of order as there may be only one man delivering. If there is a lift please make sure with whoever necessary that we are able to use it. If we feel it necessary eg, too many stairs, unsafe or not enough room we can refuse to deliver upstairs. We will refund the £10 fee.
Freestanding Washing Machines, Dishwashers and Electric Cookers Full Installation Service
If you select at checkout the installation box, then we will disconnect your old machine and fully install your new appliance to existing plumbing services, take your old appliance away and all packaging for recycling,
for just £20.00.
Freestanding Tumble Dryers and Refrigeration Installation
If you select at checkout the installation box, then we will disconnect your old machine and fully install your new appliance to existing services, all packaging taken away for recycling,
for just £10.00.
£24.00 inc vat to take away refrigeration per unit, exc american style.
Built-in Appliance Installation
If you select at checkout, the installation box, then we will fully install your new intergrated appliance at the additional cost depending on the appliance you have purchased, Excludes Gas, plus we will take away old appliance and packaging for recycling which is all included in these costs, Exc refrigeration.
£30.00 Single Ovens ( Free Recycling )
£30.00 Electric Hobs ( Free Recycling )
£45.00 Built-in Double Oven ( Free Recycling )
£60.00 Built Under Ovens ( Free Recycling )
£60.00 Built-in Refrigeration Appliances
+ Additional fee of £24.00/unit for liscensed refrigeration disposal.
£60.00 Built-in Washing Machines ( Free Recycling )
£60 Built-in Dishwashers ( Free Recycling )
American Style Fridge Freezers
We do not offer free delivery on these appliances due to the size of them, our charge is £39.00.
It is up to yourself to make sure the item the complete appliance will fit through doorways and there is suitable access to where you want it put. If the appliance does not fit there will still be a charge of £39.00 so please take special care on sizes and access. We do not deliver these items upstairs unless there is a lift we can use. Please check this first.
Television Installations & Wall Mounting
If you would like us to set up your new television, then please select this option at checkout. This charge only applies to fitting the tv to your existing tv stand and basic equipment, t&c's apply. If you would like the new tv mounting on a wall, then please contact us first to make sure this is a job we can do for you, we can call to take a look and see what cost would be envolved.
Disposal of Old Appliance Including Refrigeration Recycling
We will take your old appliance away for you at no extra charge providing it s easily accessible and fully disconnected, this is excluding Refrigeration where there is a small £24.00 fee for liscensed recycling.
When will I get it my new appliance ?
When you go through to checkout process you will be given a day / date for you to select.
We aim to delivery your new appliance (s) as quickly as possible as we carry a lot of what is on our site in our local offsite warehouse. If however the appliance is not in our stock then we get deliveries from our main central warehouse three times a week, so we will get it quickly. You will be contacted with the exact time slot when we receive your order through. You can always give us a call for an exact timescale for delivery or any other information that will help you.
We are more than happy to dispose of your old appliance when we deliver a new one providing this service has been selected at checkout and is fully disconnected and accessible when we deliver.
We will unpack the new appliance if you have selected this service at checkout for a small fee of just £5.00 per appliance.
This fee only applies if we are only delivering the appliance to you.
If we are installing the appliance then this fee is incorperated in the installation charge.
If you would like to Collect an item from our store
This is fine to do, however the vast majority of our stock is held at our offsite warehouse which is not available for the public to visit. That being said if you can please call us first on 01253 855616 and say you would like to call to our store to collect, we can have one of our team go to our local warehouse and bring it back to the store ready for you. Not all items are available this way as we may have to order it in from our main supplier of which we get deliveries three times per week so there should not be a large delay. We do hold over 200 appliances in stock at all times
If you live outside the 13 Mile Radius, UK Mainland
We may be able to deliver items outside of the 13 mile boundry.
Please call us to discuss this 01253 855616
For any other details then please call us on 01253 855616 or email us at [email protected] . We are here to help.
Delivery and Returns
Fivestar Services - Euronics deliver to selected UK locations within a 13 mile radius of FY5 1DX, Cleveleys. Where a customer resides outside of this postcode radius we recommend contacting the store on 01253 855616 or [email protected] to discuss the delivery options. Prices for all goods do not include delivery unless otherwise stated. All prices quoted include UK VAT at 20% where applicable. We reserve the right to refuse orders. Any return carriage charges will be at the customers cost in the first instance. On inspection, should a product be found to be faulty, then the return carriage costs will be reimbursed. We will gladly exchange products for "non-fault" reasons, but you will be liable for all subsequent carriage charges. All payments must be in UK Sterling.
Fivestar Services - Euronics will deliver all purchased goods within a window of 2 days. Fivestar Services - Euronics will contact all customers immediately after a sale has been made to confirm the delivery details.