Appliance Delivery, Installation and Removal

Appliance Delivery, Installation, and Recycling.

Upstairs Delivery Information: Free ground floor delivery within 13 miles of our store on all large appliances (excludes American-style fridge freezers). Upstairs delivery (up to 15 steps) costs £15; more than 15 steps or awkward access requires a quote. Two-person delivery may be required—please inform us at checkout. We may refuse upstairs delivery if unsafe or unmanageable, and fees will be refunded in that case. Please ensure we have permission to use any lift access.

Appliance Installation Services:

Recycling & Disposal: Even if you are not having an installation, we can take away your old appliance for recycling for free (ground floor only). The appliance must be disconnected and accessible. However Refrigeration disposal is £24 per unit as they require licensed recycling.

Appliance Packaging: Unpacking only (no installation) is £5 per appliance (add at checkout). Unpacking is included if installation is selected.

American-Style Fridge Freezers: Delivery charge is £39. Door removal, if required (only on supported models), is £35. No upstairs delivery unless a usable lift is available. You must make sure the measurements of the item youu are ordering fits into the space to be delivered too first off.

TV Setup & Wall Mounting: Basic TV setup on existing stand is £55 (select at checkout). Wall mounting requires prior contact to confirm suitability and cost. Full setup service available, including Wi-Fi and app setup—ask for details.

Click & Collect Service: Call 01253 855616 before collection as most stock is stored offsite at our local warehose. We will bring your item to the store for collection. Some items may need to be ordered from suppliers (deliveries received three times per week).

Delivery Outside 13 Miles: We may deliver beyond our local area (UK mainland only). Please call 01253 855616 to discuss options.

Need Help? Call 01253 855616 or email [email protected]. We’re here to help!

Delivery and Returns

Fivestar Services - Euronics deliver to selected UK locations within a 13 mile radius of FY5 1DX, Cleveleys. Where a customer resides outside of this postcode radius we recommend contacting the store on 01253 855616 or [email protected] to discuss the delivery options. Prices for all goods do not include delivery unless otherwise stated. All prices quoted include UK VAT at 20% where applicable. We reserve the right to refuse orders. Any return carriage charges will be at the customers cost in the first instance. On inspection, should a product be found to be faulty, then the return carriage costs will be reimbursed. We will gladly exchange products for "non-fault" reasons, but you will be liable for all subsequent carriage charges. All payments must be in UK Sterling.

Delivery Timescales

Fivestar Services - Euronics will deliver all purchased goods within a window of 1 days. Fivestar Services - Euronics will contact all customers immediately after a sale has been made to confirm the delivery details.