Delivery & Returns

FREE Local Delivery within a 15 Mile Radius of our Store at FY5 1DX.

This applies to everything we sell on our site over £30, other than American style side by side fridge freezers. If it gives you the option for FREE Delivery within 15 miles at checkout then it is available on that item.

We will deliver your new appliance (s) and put them in a room of your choice (ground floor only) if upstairs then please inform us as this would need to be a two man delivery.

Upstairs or Akward Space Delivery

If your appliance is being delivered upstairs or we feel in a very difficult or unsafe location, we may well refuse to proceed with your delivery due to health and safety reasons and the safety and well being of the delivery men. We will however leave the appliance if you wish to install yourself at your own risk.

When will I get it my new appliance ?

We aim to delivery your new appliance (s) as quickly as possible as we carry a lot of what is on our site in our offsite warehouse. If however the appliance is not in our stock then we get large deliveries from our main warehouse three times a week so we will get it quickly. You will be contacted with the exact time when we receive your order through. You can add in at checkout your preferred delivery date. You can always give us a call for an exact timescale for delivery or any other information that will help you.

Freestanding Appliances Installation

Within 15 Mile Radius Only. If you select at checkout installation then we will install your new item at a price of £15.00 for freestanding appliances, Excludes Gas. If appliance is going upstairs or akward access in any way then please inform us as this could affect your delivery, as it may be a one man delivery.

Built In Appliances Installation

Within 15 Mile Radius Only. If you select at checkout installation then we will install your new item at a price of £30.00 for Single Built In Ovens and £45.00 for all other Built In Appliances, Excludes Gas. If appliance is going upstairs or akward access in any way then please inform us as this could affect your delivery, as it may be a one man delivery.

American Style Fridge Freezers

We do not offer free delivery on these our charge is £45.00. It is up to yourself to make sure the item will fit through doorways and there is suitable access to where you want it put. If the appliance does not fit there will still be a charge of £45.00 so please take special care on sizes and access. We do not deliver these items upstairs. 

Television Installations

Within a 15 mile radius Only. If you would like us to set up your shiny new television, then please select this option at checkout. This charge only applies to fitting the tv to your existing tv stand and basic equipment, t&c's apply. If you would like the new tv mounting on a wall, then please contact us first to make sure this is a job we can do for you and we can call to take a look and see what cost would be envolved.

Disposal of Old Appliance & Packaging

Within 15 Mile Radius Only. We will also take your old appliance away for you at no extra charge providing it is easily accessible and fully disconnected, this is excluding Refrigeration where there is a small £19.00 fee for recycling. We will also unpack and take away the packaging for you if you wish.

Areas outside the 15 Mile Radius, UK Mainland

We do deliver alot of our products anywhere outside the 10 mile radius, such as Vacuum Cleaners, Microwaves, some small appliances and most televisions. At checkout you will have the option to select UK Mainland where there is a £10.00 insured delivery charge. These deliveries in most cases will be delivered only by a reputable courier company. So just delivered to your door, no other services are available with this option.

For any other details then please call us on 01253 855616 or email us at 5star.euronics@gmail.com . We are here to help.

Delivery and Returns

Fivestar Services - Euronics deliver to selected UK locations within a 15 mile radius of FY5 1DX, Blackpool. Where a customer resides outside of this postcode radius we recommend contacting the store on 01253 855616 or 5star.euronics@gmail.com to discuss the delivery options. Prices for all goods do not include delivery unless otherwise stated. All prices quoted include UK VAT at 20% where applicable. We reserve the right to refuse orders. Any return carriage charges will be at the customers cost in the first instance. On inspection, should a product be found to be faulty, then the return carriage costs will be reimbursed. We will gladly exchange products for "non-fault" reasons, but you will be liable for all subsequent carriage charges. All payments must be in UK Sterling.

Delivery Timescales

Fivestar Services - Euronics will deliver all purchased goods within a window of 2 days. Fivestar Services - Euronics will contact all customers immediately after a sale has been made to confirm the delivery details.